Leisure Sales & Consulting Skills
This module is all about leisure sales and consulting skills, but is recommended for corporate consultants as well. Travel agencies are no longer strictly in the business of “selling” cruises, tours or any other travel product.
The one thing that distinguishes a travel agent from the countless online options for “buying” any of the above is: ADVICE. Advice is the result of an activity commonly known as consulting. Consulting is a very specific process and very different skill-set from “product sales” yet the process of consulting is rarely taught to travel agents.
Luckily, learning the skills of true consulting can increase efficiency and improve revenue. In this module you will earn the fundamentals of sales consulting specific to the travel industry.